Frequently Asked Questions
Everything you need to know about shopping at Renee Taylor Gallery
What is your standard shipping policy?
We offer complimentary standard shipping on all domestic orders over $150. For smaller orders, a flat rate is applied at checkout. Orders are typically processed within 1-2 business days.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please use our online portal to generate a return shipping label.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.
Are your products ethically sourced?
Quality and integrity are our priorities. We partner exclusively with designers and manufacturers who adhere to strict fair labor practices and sustainable material sourcing standards.